1. Overview & Commitment to Listener Privacy
MPaQ Computing, LLC ("we", "our", or "us"), operator of KMPQ Ascension Radio (KMPQ), is deeply committed to protecting the privacy, security, and personal data of our listeners, website visitors, and subscribers. This Privacy Policy outlines our transparent policies regarding the collection, use, maintenance, and disclosure of information gathered through our website (radio.mpaq.org), audio stream endpoints, listener call-in systems, and SMS notification programs.
2. Information We Collect
We only collect information necessary to provide and improve our broadcasting and listener interaction services:
- Voluntary Contact Information: When you submit a shoutout, contact our studios, or opt into our listener SMS notification program, we may collect your name, mobile phone number, and email address.
- VoIP and Listener Call-in Data: When calling our studio line at (605) 581-0003, caller ID information and any voicemail recordings left for on-air broadcast or staff are recorded locally on our private telephony infrastructure.
- Technical and Server Logs: Standard web and Icecast streaming logs collect anonymized IP addresses, browser user-agent strings, audio bitrate, and listening duration solely for server load balancing and performance diagnostics.
3. How We Use Collected Information
Information gathered by MPaQ Computing, LLC is utilized strictly for:
- Delivering live audio streams and real-time station playlist/metadata.
- Sending SMS notifications regarding severe weather warnings, breaking station alerts, or on-air show starts (only for subscribers who expressly opted in).
- Responding directly to customer service inquiries, studio requests, or technical feedback.
- Maintaining the security and operational stability of our broadcasting systems.
4. Non-Disclosure & Third-Party Sharing Policy
We respect listener trust above all else. Under no circumstances will MPaQ Computing, LLC sell, rent, lease, or barter your personal data or phone number to any marketing agencies, data aggregators, advertising networks, or third-party lead generators.
As stated in our mobile privacy policy, text messaging originator opt-in data and consent will never be shared with any third parties under any circumstances, except where strictly required by law enforcement under a valid court order or subpoena.
5. SMS Opt-In & Opt-Out Procedures
Listeners who choose to receive text notifications through our SMS Program (KMPQ Radio Listener Alerts & Station Updates) may unsubscribe at any time.
- To Opt-Out: Text STOP, CANCEL, END, QUIT, or UNSUBSCRIBE in response to any SMS received from KMPQ. You will receive a single confirmation message confirming your departure from the list, and no further messages will be sent.
- To Get Assistance: Text HELP to receive help instructions and support contact details, or call our station helpline at (605) 581-0003.
6. Data Security & Storage
We implement industry-standard technical and organizational security controls to safeguard listener data against unauthorized access, alteration, or disclosure. All web interactions are secured via TLS 1.3 / SSL encryption. Personal mobile numbers provided for SMS alerts are stored in secure, permission-restricted databases.
7. Children's Online Privacy Protection (COPPA)
Our website and broadcast services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children.
8. Contact Our Privacy Administrator
If you have questions, comments, or requests regarding this Privacy Policy or your personal information, please reach out directly: